In the aftermath of our current hail storm Wisconsin rapids residents aren’t getting what they should be from this company. Germantown Mutual seems to think that all those premiums paid by residents don’t matter and unlike their competitors German Town Mutual has taken the screw you stance on roofs. They would rather patch a roof than replace it EVEN if by doing that you will not be able to insure your home with any reputable insurance company. Of course they don’t tell you that for they want to keep your premium payments coming in BUT just call around and find out the bad news with patched roofs. Also ask yourself if YOU would buy a house with a patched roof, sure at a much reduced price! Also when you try and get a second opinion (re appraisal) they say no and by law they have to provide one. So for all the problems with this company we would suggest getting a new insurance firm IF you can or fight fight fight for a new roof. Also if you have already been screwed then just contact the Wisconsin Dept of Registration to file a formal complaint AND DON’T cash the check. BTW the customer that we used for an example also had her car totaled by the storm and is STILL waiting for a check from Germantown Mutual.
She got her car check today BUT NO BANK will cash it even the bank it was drawn on!!!
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